Terms of Service

KidRide LLC (d/b/a Shufl)

Effective Date: October 14, 2026
Version: Interim 0.1 — October 14, 2026 (replaces the version dated October 29, 2025)

1. About Shufl

These Terms of Service (“Terms”) govern access to the Shufl website, mobile application, and related services (the “Platform”) operated by KidRide LLC, doing business as Shufl (“Shufl,” “we,” “us”). Shufl is developing a transportation network company (“TNC”) platform that connects eligible independent drivers with families seeking prearranged, paid transportation, primarily for minor passengers. Commercial rides will be offered only when legally authorized, appropriately insured, and operationally available. Certain features may be limited during private beta. These Terms do not guarantee that paid rides are currently available.

2. Who May Use Shufl

An adult must create and manage a family or guardian account. A parent or legal guardian may establish a rider profile for a child of any age, including a child under 13. A minor rider does not need an independent Platform account to be transported. Any separate account access by minors is subject to Shufl’s age, authorization, and safety controls. Drivers must satisfy applicable law and Shufl’s eligibility requirements before accepting rides. Drivers must be at least 18 years old and complete Shufl’s identity verification. Driver eligibility standards, including driving experience, are subject to final legal and insurance review.

3. Guardian Authority and Consent

An adult who creates a rider profile or requests a ride for a minor represents that the adult is the child’s parent or legal guardian, or otherwise has lawful authority to arrange the transportation. The adult must provide accurate rider information, disclose transportation needs relevant to safe service, and designate authorized pickup and handoff arrangements. The adult is responsible for obtaining any required consent from another person with legal authority over the child. Shufl may require additional verification or documentation and may decline a request when authorization or safety cannot reasonably be established. The app records the guardian’s acknowledgment when a child profile is created, and separate guardian consent or acknowledgment may be required within the app.

4. What Shufl Does—and Does Not Do

Shufl facilitates requests, offers, scheduling, communications, payment processing, and ride-related information through the Platform. Transportation is performed by independent drivers using their own vehicles, subject to applicable law and contractual requirements. Shufl does not promise that a driver will accept a request or that any ride will be available, on time, or uninterrupted. Shufl may establish and enforce driver eligibility and safety standards, suspend access, investigate reports, and cooperate with authorities. Nothing in these Terms disclaims a duty or responsibility that cannot lawfully be excluded.

5. Requests, Driver Acceptance, and Community Connections

Guardians may request rides through the Platform. A ride is not confirmed until accepted through the applicable workflow. Shufl may make ride opportunities visible to eligible drivers through connections, groups, and other discovery features, subject to applicable privacy and safety controls. A relationship, shared group, or recommendation does not constitute a personal guarantee of any driver’s conduct or fitness. Users should review available driver and ride information and use their own judgment.

6. Minor Passenger Safety and Handoffs

There is no Platform-imposed minimum passenger age. All rides remain subject to applicable child-passenger-restraint laws, driver acceptance, appropriate equipment, lawful pickup and drop-off, and Shufl’s then-current safety and insurance requirements. A guardian must arrange safe custody transfer and identify any authorized receiving adult when appropriate. Drivers must not begin or continue a ride that would violate law or applicable safety requirements. Specific procedures for unaccompanied infants, child restraints, and handoffs may be set out in the app or a separate guardian authorization and are subject to final launch approval.

7. Fares, Payments, and Cancellations

Commercial ride fares, applicable fees, tips, and cancellation or refund terms will be disclosed through the Platform before or in connection with the transaction as applicable. Payment processing may be provided by third-party payment processors. Shufl may collect the passenger payment and remit the applicable driver portion under the driver agreement. Shufl may correct billing errors and respond to disputes as permitted by law. During private beta, payment features may operate in a test mode, and amounts shown in the app may not be charged; any subscription plan, fee schedule, or refund policy will be published through the Platform before it applies to you.

8. Accounts and Acceptable Use

You must provide accurate, current information; protect your credentials; promptly report suspected unauthorized access; and use the Platform lawfully. You may not impersonate another person, misrepresent guardianship or authorization, evade eligibility restrictions, threaten or exploit anyone, interfere with Platform security, or use Shufl for unlawful or unsafe transportation. Shufl may review safety concerns and suspend or terminate accounts when reasonably necessary, subject to applicable law.

9. Communications and Safety Features

Shufl may provide trip status, location sharing, messaging, notifications, support, and emergency-related features. Availability and functionality vary by app version, device settings, and network conditions. Such features do not replace emergency services. In an emergency, call 911 or the applicable emergency number. Transactional texts, optional text programs, and any marketing communications are subject to applicable consent and opt-out rules and to the Privacy Policy. Users should not assume Shufl continuously monitors every ride or communication.

Text messages. Shufl sends service texts such as sign-in verification codes, ride and handoff notices to adults a ride’s creator designates, and emergency alerts to emergency contacts who have been enabled for text alerts. Message frequency varies based on account and ride activity. Message and data rates may apply. Reply HELP for help, or email support@shuflride.com. Reply STOP to opt out where supported; opting out stops ride and safety texts to that number. Shufl does not currently send marketing texts. The Privacy Policy describes the messaging program in detail.

10. Driver Relationship

Drivers are governed by a separate Driver Agreement and applicable law. These Terms do not by themselves authorize anyone to drive commercially on Shufl. Driver screening, vehicle eligibility, insurance, compensation, and conduct obligations will be specified in the Driver Agreement and related policies. Nothing here determines a driver’s legal employment classification contrary to applicable law.

11. Privacy

Shufl’s Privacy Policy explains how information about adults and children is collected, used, disclosed, and retained. Guardian authorization for transportation is distinct from any privacy notice or verifiable parental consent required by law.

12. Service Changes and Account Closure

Shufl may modify or discontinue features, restrict service areas, or suspend access for operational, legal, or safety reasons. Users may request account closure in the app’s settings or through the support contact listed below, subject to retention obligations and legitimate safety, fraud-prevention, and legal needs. Material changes to these Terms will be communicated as required by law. Where required, Shufl will obtain renewed acceptance rather than relying solely on posting revised text.

13. Disclaimers and Allocation of Risk

Transportation carries inherent risks. To the extent permitted by law, the Platform and informational features are provided on an “as available” basis, without a promise of uninterrupted operation. This clause does not waive statutory rights, excuse Shufl’s own negligence where such a waiver is prohibited, or limit rights that cannot legally be limited. These interim Terms do not include a limitation-of-liability, indemnification, arbitration, jury-waiver, or class-action provision; if any such provision is adopted, it will be presented for your separate review and acceptance.

14. Governing Law and Disputes

Florida law will govern to the extent permitted by applicable law, without displacing nonwaivable rights. The parties may contact support first to seek an informal resolution.

15. Contact

KidRide LLC (d/b/a Shufl) • support@shuflride.com.